Support — Wakeboarding Gizmo
We usually reply within two working days.
Email us at support@kohort.io.
How do I delete my account?
You can delete your account and all of its data from the in-game settings screen (⚙️ Settings → Delete account), or at /delete-account. Deletion is permanent and cannot be undone.
Why isn't my score on the leaderboard yet?
If you played without a connection, the run is stored on your device and submitted the next time you are online — reopen the game while connected and it will sync. Scores are also validated on our servers, so a leaderboard entry can take a moment to appear.
How do I reset my password?
Choose "Forgot password" on the sign-in screen and enter the email address on your account. We'll send a reset link to that address; open it and choose a new password. If the email doesn't arrive, check your spam folder, then contact us at support@kohort.io.